Viva Punta Cana is the budget choice for a local SIM card. Its store in Bávaro is at San Juan Shopping Center, next to Downtown Punta Cana.
Short answer: go to Viva San Juan Shopping Center on Avenida Barceló with your passport. Coverage is good in Bávaro and Punta Cana but weaker in remote areas such as Miches, where Claro or Altice work better.
Choose your Viva store
Where: San Juan Shopping Center, Av. Barceló Km 9, Bávaro (next to Downtown Punta Cana)
Opens / closes: Usually Monday to Saturday 9:00 AM – 7:00 PM, shorter hours on Sunday — confirm with the store
Buying a Viva SIM card as a tourist
- Bring your passport and an unlocked phone.
- Viva data packages are usually the cheapest of the three networks.
- For trips outside Punta Cana, Claro or Altice give wider coverage.
Getting to the Viva store
The stores on Avenida Barceló are 15–35 minutes from most hotels. Pick your store, check that it is open, and book a private driver who can wait while you buy your SIM. See how to get a private driver around in Punta Cana or see your price. Need cash first? The Downtown Punta Cana banks and ATMs are in the same mall.
Sources
Checked November 2026. Store hours change on holidays, so confirm before you go. The “Open now” label uses Punta Cana time.
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