Claro Punta Cana stores are the easiest place to buy a local SIM card on the country’s largest mobile network. Choose the store closest to you and check when it opens and closes.
Short answer: the main Claro stores are in Downtown Punta Cana and San Juan Shopping Center, side by side on Avenida Barceló in Bávaro. Bring your passport; a prepaid SIM takes about 15 minutes.
Choose your Claro store
Where: Downtown Mall, Av. Barceló corner of Boulevard Turístico, Bávaro
Opens / closes: Monday to Saturday 9:00 AM – 7:00 PM · Sunday 9:00 AM – 2:00 PM
Phone: (809) 220-1111
Where: San Juan Shopping Center, Av. Barceló Km 9, Bávaro (next to Downtown)
Opens / closes: Usually open every day from morning to evening — confirm with the store
Buying a Claro SIM card as a tourist
- Bring your passport; the store registers the SIM in your name.
- Ask for a prepaid (prepago) SIM with a data package for the days of your trip.
- Check that your phone is unlocked before you go.
- Many recent phones can also use a Claro eSIM.
Getting to the Claro store
The stores on Avenida Barceló are 15–35 minutes from most hotels. Pick your store, check that it is open, and book a private driver who can wait while you buy your SIM. See how to get a private driver around in Punta Cana or see your price. Need cash first? The Downtown Punta Cana banks and ATMs are in the same mall.
Quick answers about Claro in Punta Cana
Is Claro open on Sunday in Punta Cana?
Yes, the Claro store in Downtown Mall opens on Sunday from 9:00 AM to 2:00 PM.
What do I need to buy a Claro SIM?
Your passport and an unlocked phone.
Sources
Checked November 2026. Store hours change on holidays, so confirm before you go. The “Open now” label uses Punta Cana time.
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