Refund and Returns Policy

Cancellation & Refund:

• Cancellations made 72 hours or more before scheduled transfer qualify for a full refund.
• Cancellations made within 24 to 48 hours receive a 50% refund.
• No refunds will be issued for cancellations made less than 24 hours before the scheduled service or for no-shows.

Delayed Flights:
We monitor flight arrivals in real-time. If your flight is delayed or rescheduled, notify us as soon as possible. We will accommodate your transfer without additional charges. contact Now +1829.731.2207

Service Issues & Complaints:
If you experience issues with our service, contact our customer support within 24 hours of the transfer. We investigate promptly and may issue refunds or credits at our discretion based on circumstances.

Contact for Refund Requests:
Email: refund@puntacanatransferpro.com

We strive for your complete satisfaction and appreciate your understanding.