Payment at booking
All transfers are paid in full online by credit or debit card at the time of booking, processed securely by Stripe. Your ride is reserved once payment is complete. Prices are shown in US dollars and are per vehicle, not per person.
Cancelling your booking
Your refund is based on when you cancel, measured against your scheduled pickup time.
Refunds are returned to the card used for payment.
When plans change on our side
Weather, road conditions or safety
If we have to cancel your transfer because of weather, road conditions or safety, you can choose a free reschedule or a 100% refund. Your safety always comes first.
Flight delays are not no-shows
We follow your flight. If your flight lands late, your pickup moves with your real landing time — a delayed arrival is never treated as a no-show. Add your flight number when you book so we can track it.
How to request a cancellation
Send us two things
- Your booking reference
- The name on the booking
We will confirm your cancellation and the refund amount in writing.
A local team, 24/7
Reach us however suits you.
- WhatsApp+1 555-453-7815
- Call+1 829-731-2207
- Emailinfo@puntacanatransferpro.com